Payroll enquires

To contact the NES payroll team please contact the Finance Service Desk.

Please note that the first time you submit a query through this helpdesk you will need to self-register with JIRA using your NHS email address (personal email accounts should not be used).

Payroll queries can't be handled over the phone due to the need for ID checks - the quickest way of resolving payroll issues is to log in via the links above.

When using the links above, you'll be asked to provide 2 pieces of information from: your payroll number; date of birth; and NI number.

All tickets are screened and prioritised and Finance aim to respond to urgent queries within 1 working day and routine queries within 3 working days.

Please email:

• gram.nhsgpayroll@nhs.scot

Please email:

• ggc.nhsggcpayrollservices@nhs.scot

Please email:

• payrollregistry@nhslothian.scot.nhs.uk